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Privacy policy

Feel free to browse our website without giving us any information about you at all.  However, if you would like to register an account with us we will use the information you give us to make your shopping experience more personal to you.

At, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by and how it is used.

Any personal information provided to us will be stored in accordance with the Data Protection rules.  We reserve the right to change the privacy policy at any time.

What information we collect

We may collect the following information:
  • Name
  • Postal address
  • Email address
  • Telephone number
  • Credit/debit card details
  • Other information that may be relevant to our customer surveys or offers.
What we do with your information

The information that we gather helps us to further understand your needs and preferences.  We will use the data you provide us with for the following:
  • To send you details of our latest offers and promotions which may be of interest to you.
  • For market research.  We may contact you to ask you how we can improve our products and services and then may change our website accordingly.
  • For our internal record keeping.
The data you provide us with will never be sold or rented to third parties.  We will only disclose your personal information to a third party if we are required to by law.

Our website contains links to other websites that may interest you.  Once you have clicked on these links please note that we are no longer responsible for the privacy of any information you provide to these sites.

Controlling your personal information

If you wish to restrict the personal information that we hold on you it is possible to do this in the following ways:

Indicate that you do not want to be contacted for marketing purposes by unchecking the box when you sign up for an account.  If you have previously agreed to sign up to receive marketing information from us and change your mind you can change this preference by clicking on your account and updating your information.  Alternatively email us at

If you believe that any of the information that we are holding on you is incorrect then please contact us as soon as possible in one of the following ways:

Tel: 0808 178 9599

Address:, ZFL House, 27 Eastways, Witham, Essex, CM8 3YQ


The Data Protection Act 1998 gives you the right to view any information that we hold about you.  If you would like a copy of this then please contact us on one of the ways above.  We may request a small fee for this.

Data may automatically be collected on the website through the use of cookies.  Cookies are small text files which may be used for remembering things like the contents of your shopping cart.  Many web browsers accept cookies as standard to improve your shopping experience.  However, you can change your browser to decline the cookies if you would prefer.

Refer a friend operates a recommend a friend policy which enables you to give us a friends contact details if you think they will be interested in the products.  When your friend is contacted we will always make it clear where their details came from and will never sell this information or use it for any other purpose.

Log Files
Like many other Web sites, makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie
.:: Google, as a third party vendor, uses cookies to serve ads on
.:: Google's use of the DART cookie enables it to serve ads to users based on their visit to network privacy policy at the following URL -

Some of our advertising partners may use cookies and web beacons on our site.

These third-party ad servers or ad networks use technology to the advertisements and links that appear on send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see. has no access to or control over these cookies that are used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.'s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites
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