Terms and Conditions

1. Bodytox®

Bodytox is the registered trademark of Eterno Naturals Limited and/or our affiliates in the U.K. and in other countries. The content of this Web Site is copyright to Eterno Naturals Ltd under UK and other country laws. None of the material on the ‘Bodytox®’ website may be copied, reproduced, distributed, republished, uploaded, displayed, posted or transmitted in any way whatsoever for commercial purposes without the authorization of the company. However, you may download material for your own personal, non-commercial use.

2. Contact Details

Address

Eterno Naturals Ltd
113 Newland Street
Witham
Essex
United Kingdom
CM8 1BE

By Phone:
UK customers: 0808 178 9599 | Monday to Saturday 9am - 5.30pm
Outside the UK: +44 808 178 9599

By Fax:
UK customers: 01376 502453 (UK) or
Outside the UK: +44 1376 502453 (International)

By email:
Information: info@bodytox.co.uk
Stockist/Distributor: info@bodytox.co.uk

3. Web Site Information

a) We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.

All information on this site is provided for informational purposes only. By no means is any information presented herein to substitute for the advice provided to you by your own physician or health care provider. You should not use any information contained in our site to self-diagnose or personally treat any medical condition or disease or prescribe any medication. If you have or suspect you have a medical condition you are urged to contact your personal healthcare provider immediately. All health supplements or products purchased in this site contain clearly labelled product packaging, which must be read to ensure proper use. All information and statements regarding the products have not been evaluated by the MHRA and are not intended to diagnose, treat, cure or prevent disease.

b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

4. Ordering

a) You may order products from the Web Site by submitting a completed order form through the check out procedure.

b) We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.

5. The Price and Payment

a) The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.

b) In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order - unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

c) Payment is made by credit card at the time we accept your order. (The credit cards we accept are listed in the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your credit card. Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods.

Price and availability is also subject to change without notice.

6. Delivery

a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check out procedure. However, the time for delivery will not be essential to the contract between us.

b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.

c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

d) Please note that customs and import policies in some countries prohibit the importation of herbal and/or homeopathic products for personal use. It is your responsibility to check your country's policies. We will not be liable for any loss which may have resulted from importation restrictions being in place

7. Cancellations

a) You may cancel your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation.

b) If you cancel your order after we have dispatched the products, then you must return the products to us at the address mentioned above. The products should be returned in a reasonable condition and at your own expense. We recommend the use of a Recorded Delivery Service.

c) You can no longer cancel your order once you have opened a product container or used the products. However, your statutory rights concerning the quality of those products will be unaffected.

8. General

a) The products advertised in the Web Site are intended for sale to persons dealing as consumers and are not for re-sale.

b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.

c) Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction.